Shipping policy

This Shipping Policy explains how MarkJunior.com (operated by Hontola Oy, Business ID: 3621413-1) processes and ships orders.

Order Fulfillment

Some products in our store are shipped directly from international manufacturing and fulfillment partners rather than a local warehouse. As a result, delivery times are longer than a typical domestic store, and packages may arrive from outside Finland or the European Union.

Processing Time

Orders are typically processed and handed to a carrier within 1-3 business days of payment confirmation. During high-demand periods, processing may take longer; we will notify you of any significant delay.

Delivery Times

Estimated delivery times vary by destination:

Finland (Domestic): 7-20 business days after dispatch
Rest of European Union: 10-25 business days after dispatch
Rest of world: 10-30 business days after dispatch

Delivery times are estimates and are not guaranteed, as they may be affected by customs processing, carrier delays, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery destination and are displayed before payment is completed.

Customs and Import Duties

For international orders, you may be responsible for customs duties, import taxes, or fees charged by your country. These charges are outside our control and are the responsibility of the customer.